Policies
Turks & Caicos
Mexico
Paris

With effect from December 6th, all travelers ( aged 2 or over) entering the US from a foreign country are required to provide a negative Covid 19 test taken no more than 1 day before their flight.

Your health and well-being are of the utmost importance to us. Every day we are receiving new updates of the impact of COVID-19 and how it is impacting our community and our business. During this uncertain time, we hope to instill confidence in our travelers and provide flexibility while many other variables remain a mystery. Through all of this, we hope that we will continue to foster more unity, kindness, and peace in a world that feels chaotic.

Internally we are working with our COVID-19 Response Team, to proactively protect our team members and rental guests. We are also staying abreast the latest information from the CDC and WHO to navigate our next steps forward in a constantly changing environment. By implementing additional cleaning measures and business protocols, we will continue doing our part to keep everyone healthy.

We will stay abreast of the dramatically changing environment and will assist our travelers as best as we can.

Cleaning Protocol:

  • Disinfecting hard surfaces including but not limited to kitchen countertops, bathroom surfaces, and handrails
  • Washing all linens and soft surfaces
  • Opening windows to allow for circulation

Below are the specific policies that we are abiding by currently, these are subject to change. If you have any further questions, please feel free to reach out.

Additional resources:

CDC International Travel and Testing: https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html

CDC General Information: https://www.cdc.gov/coronavirus/2019-ncov/index.html

WHO: https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Stay well,

The Team at Elite Destination Homes

Rental Guests

For our travelers, we are currently offering our 60 day cancellation policy. If your contract states that you booked under the 30 day policy that contract is valid. If there should be a resurgence of Covid-19 we will reevaluate our policy at that time.

Refunds will be considered if the cancellations are related to COVID-19, below are some examples, but not limited to:

  1. The guest’s country of origin has been determined to be a COVID-19 risk, therefore the destination in which your vacation rental is located will deny these travelers entry.
  2. The airlines have canceled flights from the guest’s home country to your vacation rental destination (flight changes do not qualify).
  3. Border of country of destination, or border of country of departure is closed due to Covid-19.

Please note: due to the unprecedented volume of travel disruptions, refunds may take from 15 to 30 days to be applied to your account as they are processed through the banking system.

Turks and Caicos Travel Requirements

***Please note, the below information is subject to change, please visit the tourism page for your destination to see the most up to date information.

Beginning May 1st insurance, and proof of a negative Covid test are not required. All persons over age 18 will continue to be required to show proof of vaccination. The vaccines that are currently being accepted are Johnson & Johnson, Pfizer, Moderna, AstraZeneca, Comirnaty, Spikevax, and Vaxzevria.

For more information, please visit: https://www.visittci.com/travel-info/tci-assured


Mexico Travel Requirements

***Please note, the below information is subject to change, please visit the tourism page for your destination to see the most up to date information. Also note while we offer the below advice on this matter, guests are directly responsible to book their own appointments, and should do so well in advance to ensure availability.

Cabo
Available Tests:

• PCR Test – costs up to $230 USD – result given in 24 hours
• Antigen Test – costs up to $50 USD – result given in 1 hour (not accepted by Canada)
• Kiosks will also be available in tourist areas – cost up to $50 USD – result given in an hour
https://www.visitloscabos.travel/covid-19/covid-test/

Punta Mita
Available Tests:

• Rapid Anitbody Test – approximately $45 USD – results in 15 minutes
• PCR – approximately $186 USD with results in 12 to 24 hours
• Home Service – approximately $125 USD

Paris Travel Requirements

***Please note, the below information is subject to change, please visit the tourism page for your destination to see the most up to date information.

To travel to Paris, you need to apply for a French Health Pass. Go to this website to apply and see if you qualify: https://www.demarches-simplifiees.fr/commencer/passe-sanitaire-etrangers?locale=en

For more information on general Paris travel from the U.S., please visit: https://fr.usembassy.gov/covid-19-information/

Temporary 30 Day Cancellation Policy:

We understand that travel is uncertain right now, so in order to provide more flexibility we have extended a 30 Day Cancellation Policy.

Cancellations will now be accepted if cancelled prior to 30 days before the arrival date. If within the 30 days and travel is still restricted by the country, we will also provide flexibility for our owners to reschedule without penalty.